FAQ’s

Employer

Freelancer

How can I register as an employer?

To register, visit our website, click on “Sign Up,” select “Employer,” and provide the required details. Once registered, you can start posting job listings.

Is there a fee for using Gigs Craft?

Yes, Gigs Craft operates as a paid service to ensure high-quality engagements between employers and freelancers.

How do I post a job?

  • Log in to your account.

  • Click on “Post a Job.”

  • Fill in the required job details, including description, budget, and timeline.

  • Publish the job listing to receive freelancer applications.

How do I hire a freelancer?

  • Review applications from interested freelancers.

  • Check their profiles, ratings, and past work.

  • Shortlist and communicate with suitable candidates.

  • Finalize the terms and proceed with hiring.

How are payments handled?

All payments are processed securely through our platform. You can choose from various payment methods, including credit/debit cards, bank transfers, and online wallets.

What if a freelancer does not complete the job?

If a freelancer fails to complete a job, you can report the issue to our support team. We will review the case and take appropriate action, which may include dispute resolution and potential refunds.

Can I edit or delete my job listing?

Yes, you can edit or delete a job listing at any time from your employer dashboard.

Can Gigs Craft help me find the right freelancer?

Yes, our team can assist in finding suitable freelancers based on your requirements.

What support does Gigs Craft provide for employers?

We offer customer support for any issues related to job postings, payments, disputes, and general inquiries. Contact us at support@gigscraft.com for assistance.

Can I close my employer account?

Yes, if you wish to close your account, you can contact our support team for assistance.

 

How do I register as a freelancer?

To register, visit our website, click on “Sign Up,” select “Freelancer,” and fill in the required details. Once registered, you can create your profile and start applying for projects.

Is there a fee to join Gigs Craft?

Yes, Gigs Craft operates as a paid service to ensure a high-quality marketplace. Specific fees may apply based on service usage.

How do I find and apply for jobs?

  • Browse available job postings in your preferred category.

  • Submit proposals to clients detailing your skills and experience.

  • Negotiate terms and secure contracts through the platform.

How are payments processed?

All payments are processed securely through the Gigs Craft platform. Freelancers receive payments via bank transfers, digital wallets, or other supported payment methods after job completion.

When do I receive payment for completed projects?

Payments are released based on the agreement with the client. Typically, funds are disbursed once the client approves the completed work.

What happens if a client refuses to pay?

If a client does not release payment as agreed, you can escalate the issue by filing a dispute through support@gigscraft.com. Our support team will review and mediate the case.

Can I cancel a job after accepting it?

Freelancers are expected to complete accepted jobs. However, if unforeseen circumstances arise, communicate with the client and, if necessary, contact support for assistance.

How do I improve my chances of getting hired?

  • Complete your profile with detailed skills and experience.

  • Maintain a strong portfolio showcasing past work.

  • Provide prompt and professional communication with clients.

What if I face issues with a client?

If you encounter difficulties, try resolving them directly with the client. If unresolved, escalate the matter to our support team for mediation.

Can I communicate with clients outside the platform?

For security and transparency, all communications must be conducted through the Gigs Craft messaging system.